For B2B SaaS companies
The customer community platform for B2B SaaS
Build a customer community inside your own ecosystem: product feedback, user groups, training and events - a B2B online community on your domain, not on another vendor's.
Your customers already talk about your product - in tickets, in DMs, in other people's communities. Customer community software brings those conversations home, where your team answers once in public and your champions find each other.
Everything a B2B customer community needs
Product feedback that stays findableForums with categories and polls - customer feedback organized and searchable, not scrolled away.
User groups and segmentsGroups by product, plan, region or cohort, each with its own feed and events.
Webinars and user eventsEvents with RSVP, reminders and follow-up, wired into the community instead of a separate tool.
An assistant that knows your communityMembers ask in natural language; the AI assistant answers from what your community already knows.
Made for customer success
Onboarding coursesTurn your best onboarding into structured lessons with visible progress and certificates.
Champions made visibleAchievements and trust levels surface the advocates who answer before your team can.
Moderation on every surfaceReports, one queue, human decisions - a professional space stays professional.
A directory of real peopleCustomers find peers by industry, role and product - the network effect your product alone cannot offer.
Your brand, your data, your rules
White-label to the last pixelYour name, your domain, your email identity. Beakforce stays invisible to your customers.
A dedicated environmentYour own database, storage and authentication - no other company's data next to yours.
Data that stays yoursExportable on request, deleted when you leave.
Predictable upgradesOne tested platform version for everyone - no surprise redesigns shipped to your customers.
Why not build it in-house?A customer community is a product of its own: moderation, notifications, search, roles, uptime. We run that platform full-time - your team runs the community, and keeps the credit.
