Platform
Numbers you can run a community on
Community health, content, moderation, marketplace and platform metrics in one place. And the exact figures usage-based billing is calculated from, so there's never a surprise.
Community health
Active membersDaily and monthly, with a written definition of what counts as active: a unique authenticated member who performs at least one qualifying action in the period.
Growth and retentionNew members, returning members, cohorts by join month.
ParticipationPosts, comments, messages, RSVPs and event attendance over time, by module and by group.
Who's carrying itTop contributors, quiet groups, threads that went unanswered.
Content and moderation
Reports and verdictsVolume by category, by surface, over time.
Response timeHow long reports wait, how long appeals take.
Overturn rateHow often a human reverses the automated pass. The number that tells you if the classifier is tuned for your community.
Marketplace and learning
Listings, requests, proposalsVolume, acceptance rate, time to first proposal.
Completed workThe number reputation is built from.
Course completionEnrollments, progress, certificates issued.
Platform
Version and migration statusWhat your deployment is running and whether it's current.
Storage and email volumeAgainst your plan.
Failed jobs and error rateThe things we watch, visible to you too.
Billing you can check
Usage-based pricing is calculated from the same active-member count shown in your console, exported monthly. If the invoice and the dashboard ever disagree, the dashboard wins and we fix the invoice.